E-Newsletter From The Helm

As we approach the 2019 boating season, we would like to share with you our company’s vision as well as an update on what is happening at our dealership. We understand in today’s market good customer service is no longer considered a perk but rather a requirement and therefore we have aligned ourselves to meet that demand. We look forward to meeting and exceeding our customers’ needs in both sales and service!
Our Parts and Service employees are undergoing rigorous factory training including Yamaha, Mercury, and Volvo Penta. There they will learn the latest and greatest in technology to perform more efficient service for our customers.  In sales, everyone on our team has attended sales training with one or more of our boating partners including; Chris Craft, Pursuit, World Cat, Sea Fox and Cobalt. We have, and will continue to have, a well-qualified staff to meet the needs of our customers. Our goal is to provide the BEST experience possible for all Grande Yachts customers whether existing or new to our dealership.
We are also honored to announce some special accomplishments that we achieved in 2018. We are the proud recipients of the “Top Sales Awards” from three of our boat brands including Chris Craft, World Cat and Pursuit. This could not have been achieved without the hard work of our team and especially our customers who purchased boats from us. Thank you.
We realize there are many choices for customers to do business with.  We are extremely grateful when you select us as your boating partner. Our goal is to be your community boating center and to make your experience with Grande Yachts a special one. It is our belief that owning a boat from Grande Yachts will make you feel better. Please feel free to reach out to us at our main office number: 410-286-1350

Sales
We have an exciting lineup of boat brands for 2019 including; Chris Craft, World Cat, Pursuit, Sea Fox, Riviera, Absolute, and our latest addition Cobalt. Our selection of products has never been better! Both of our heated indoor showrooms are bursting to the brim with a variety of models. Stop in, get out of the cold this winter, and say hi to one of our sales consultants. They would love to meet you, learn more about you, and what your boating interests are.

Service
We have put together the very best service team to work for you, plus we have some new faces who have joined our dealership. We want you to feel peace of mind as we strive to provide you a superior day out on the water this season. Our new Service Manager Scotty McDonald has over 35 years experience in the marine industry and is building a customer focused team who will work hard to not just meet but exceed our customer’s expectations. Our Parts and Service departments are prepared to handle all your boating needs including; spring preparation, commissioning, detailing, systems, and general repairs and more.

Marine Related News
Grande Yachts has one of its best shows in Annapolis with 21 sales exceeding $6 million dollars.
DO YOU CURRENTLY OWN A BOAT? WANT A FREE MARKET EVALUATION? CONTACT ONE OF OUR SALES ASSOCIATES WHO WILL BE HAPPY TO GIVE YOU AN IDEA OF ITS CURRENT VALUE .
FINANCING OPTIONS. Did you know we have a Business Office right here in our showroom? Laura Quandt is our business manager and she is an expert in structuring a loan to meet your personal needs. We also offer Extended Service Contracts to protect your investment. Laura wanted to remind you that Maryland still has a tax cap of $15,300.00 on boat purchases, so no matter how much you spend for a vessel, you’ll never have to pay more than $15,300.00 in sales tax. (MD registered boats)

Event Schedule
Baltimore Boat Show
January 24 to 27
Baltimore Convention Center
Factory Boat Show and Sale  
January 30 to February 3
Grande Yachts, Grasonville MD
Miami Boat Show
February 14 to 18
Miami, Florida